These terms and conditions govern the way in which we supply products to you, including any e-learning courses.
Please read these terms carefully before you submit your order to us. These terms tell you : who we are; how we will provide products to you; how you and we can change or end the contract; what to do if there is a problem, and other important information. All rights not expressly granted in these terms are hereby reserved.
You agree to review this agreement periodically to ensure that you are aware of any amendments to this agreement, which may be made at any time
Grant Of Licence
In consideration of your payment, we hereby grant you a licence to use the purchased e-learning courses (“the Products”). This licence is limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.
This licence is personal to you and cannot be shared or exchanged with others.
General
We provide, manage, and maintain your access, login credentials, and support in every possible way. You aren’t supposed to modify, distribute, or transmit any product or copyrighted material and also not permit anyone else to do so.
Course Access
Activation of the course would be done once the students have filled the application form and made the payment.
We cannot guarantee the completion or certification once the access period ends. Hence it is student’s responsibility to complete the course within the stipulated time. In case a student is unable to complete the course within the stipulated time, reactivation or extension charges (10% of the course fee) would be applicable for the extensions.
We will try our best to provide you with uninterrupted service. However, for reasons beyond our control like a power outage, server down, software issues, regular maintenance, a programming error, and other unavoidable glitches, content update there might be an interruption.
Students shall get a free extension of the course if there are any interruptions from our end. The period of extension might depend based on the duration of the interruption.
We aim to provide the best quality online study materials hence have the right to change or revise the content, curriculum, and course without any prior intimation.
The account shall be suspended if a student fails to log in within 30 days of course activation or if the subsequent installment is pending. Reactivation charges would be applicable.
Students will be eligible to attend contact programs only after complete payment of the fees, internal exams, and any criteria allotted by the professors or coordinators.
If any false information or forged documents are provided, then the admission stands to be canceled, and we will not be liable for any refund of the fees.
Pricing and Payment
Medvarsity works with third-party payment processing to offer convenient and secure payment methods. We take payments in various currencies, but the student will be liable to pay the conversion charges (the access would be given only after successful payment confirmation).
You agree to provide payment for the products in the stipulated currency, and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. Please note that we must receive your payment in full before providing you with access to the products.
If a cheque is dishonored, an additional charge of INR 250/- will be levied.
Late payment penalty of 2% of the course fee would be charged, if the payment is received after 10 days of the amount due date.
Cancellation and Refund Policy
You may change your mind within seven (7) calendar days of purchase, well before materials have been provided to you, downloaded, streamed, or otherwise accessed. If you do wish to cancel, please contact us via email.
Fees once paid will not be refunded after completion of the 7-day free look period from the date of login credentials issued. Fee transfer to another person is not entertained under any circumstances. From the 7th day of enrolment to 3 weeks, change of course, can be accommodated and beyond 3 weeks, the amount paid will not be adjusted or refunded.
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Refund Request
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Domestic Refund %
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International Refund %
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Within 48 hours or 2 days of activation
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100.00%
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80.00%
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Beyond 48 hours but within 7 days of activation
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90.00%
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80.00%
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Beyond 7 days of activation
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0.00%
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0.00%
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The student has to submit the documents within 15 days of activation or before downloading the certificate.
Post submitting the documents, if we identify that the student is ineligible for the course, then the course will be deactivated. The fees paid will not be refunded.
The refund is not applicable in scenarios where the student is not able to submit the documents on or before downloading the certificates.
The refund would not be possible if the details mentioned in the application form and the documents do not match.
The refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer.
Note: All refunds will be processed within 30 days of receipt of the refund request.
Exam Policy and Certificates
All the courses that we provide have online assessments, and students have to ensure to complete them within the course duration and with a minimum of 60%.
The pattern of the assessments is through MCQs.
Every student will get a total of 3 attempts for the final assessments, and there is no number of attempts for the module assessments.
Medvarsity no longer provides a physical copy of the certificate at the end of the course. A high-resolution version of the certificate can be downloaded from the LMS by the student.
Contact us
The best way to reach out to us is through our Support team[email protected] . We would love to hear from you.
You can also contact us on:
Medvarsity Education FZ-LLC
ED 26, 5th Floor,Al razi 64,Dubai Healthcare city, Dubai.
contact us 
+971 50 275 1049
800 012 6006
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