
Master Class in Healthcare Quality
- Benefit from the knowledge and experience shared by internationally recognized experts
- Obtain information from a global perspective
- Study in your own time and access the resources 24/7
- Receive an internationally recognized certificate
- Learn and apply the best practice to your work environment
Master Class in Healthcare Quality

Key Features
-
Benefit from the knowledge and experience shared by internationally recognized experts
-
Obtain information from a global perspective
-
Study in your own time and access the resources 24/7
-
Receive an internationally recognized certificate
-
Learn and apply the best practice to your work environment
- Course Duration 6 months
- Next Batch Date6th Feb 2023
Enquire Now
Course Description
Healthcare providers hold a huge responsibility toward patient safety to ensure that medical interventions do not become detrimental. Thus, healthcare focus is increasingly shifting from quantity to quality.
Providing quality healthcare requires skilled, competent, and motivated professionals with a focus on patient outcomes, increasing efficiencies and reducing costs. Building such skilled professionals requires effective training.
Medvarsity and the International Society for Quality in Health Care (ISQua), have together created a flexible, online education program on healthcare quality. This “Masterclass in Healthcare Quality” program includes three different program tracks leading to specialist certification, in healthcare quality, patient safety, and medication safety. It’s designed to help healthcare professionals improve health and patient safety outcomes. Faculty are expert-level instructors with real-world industry experience.
Course Objectives
The objectives of this masterclass program are to:
- Understand the key concepts of quality in healthcare which includes: Quality assurance, quality improvement, and benchmarking
- Measurement of quality and interpretation of data related to quality
- Quality improvement tools and the use of evidence-based medicine to improve quality
- Implementation of best practices
- Quality indicators and quality metrics
- Publishing quality improvement work
- Understand the fundamentals of patient safety which include:
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- Human error & harm; unsafe acts & human factors
- Risks and benefits of technology on patient safety
- Healthcare standards and teamwork
- Adverse events and culture of safety
- Measurement of patient safety
- Clinical risk management
- WHO medication safety challenge
- Understand the concepts and significance of medication safety which includes:
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- WHO recommendations
- Medication safety culture and policies
- Risks & benefits of technology on medication safety
- Medication errors and reporting
- Involving regulative authority and the pharmaceutical industry for medication safety
- Risk factors for adverse drug events
- Effective approaches for dosage calculation
- Prescribing and dispensing errors
Course Outline
Specialist Certificate in Healthcare Quality | Specialist Certificate in Patient Safety | Specialist Certificate in Medication Safety |
Quality Improvement Methods | Introduction to Patient Safety | WHO’s Third Global Challenge |
Testing and Measuring change with PDSA cycles | Human Factors and Patient Safety | Improving Medication Safety on Policy Level |
Interpreting Data (Run Charts, Control Charts, Other) | Teamwork/Communication | Detecting Medication Errors and Analyzing Medication Error Incident Reports |
QI Tools | Responding to Adverse Events | Reporting and Learning Systems for Medication Errors |
Using Evidence-Based Medicine to Achieve Quality Outcomes | Root Cause Analysis (RCAs) | Understanding Challenges in the Safe Use of Medications |
Variation and Managing Clinical Processes | Failure Modes and Effects Analysis (FMEA) | High-Risk Medicines |
Spread | Measuring Patient Safety | Patients’ Experience in Understanding the Instructions for Medications |
Generalizability and Sustainability | Understanding/Managing Clinical Risk | Interventions for the Safe Administration of Medications |
Publishing and Presenting QI Work | Change Management | |
Informatics | Clinical Applications of PS Theory | |
How to Identify Process Problems for Improvement | Medication Safety | |
Current QI Trends | The WHO Medication Safety Challenge |
Course Validity
- 7 months. There will be an extra charge on the extension of the course validity.
Eligibility
- Doctors, nurses, pharmacists, pharmacy managers, quality officers, patient safety officers, quality and safety managers, administrators, improvement advisors/consultants, and quality specialists whose prime focus includes improving healthcare quality will benefit from this course.
Certification
- Upon completion of all course modules and assessments, successful candidates will receive a “Master Class in Healthcare Quality”, jointly from Medvarsity and ISQua.
*Statutory taxes and levies not included. Taxes will be applied on checkout. Rates may vary based on management discretion.
FAQs
- Doctors, nurses, pharmacists, pharmacy managers, quality officers, patient safety officers, quality and safety managers, administrators, improvement advisors/consultants, and quality specialists whose prime focus includes improving healthcare quality will benefit from this course.
How can I enroll in the Medvarsity courses?
- You can enroll in the course by clicking on the ‘Buy Now option available on the course page that you want to opt for.
I am not a registered medical professional can I still sign up for a course?
- To sign up and access a course, you need to be a registered healthcare professional and must upload your certificate or valid license copy in our portal before you sign up for any course.
Can I purchase a Medvarsity course even if I do not have USD currency?
- Yes, absolutely! Although the currency format you are looking for is not available on the website, your bank will automatically convert the price to your currency (at the current exchange rate) and the same will be charged. Both USD and AED currency formats are available on the website.
How to access the course material online?
- To access the course, click on https://kite.medvarsity.com using the login ID and password provided to you, or click on “LOG IN USING YOUR ACCOUNT ON Google” and enter your Email ID: Gmail ID (Only if Gmail ID is mentioned in the Application) & Password. In case you don’t have access to your log-in ID and password, write to us at [email protected] & quote your registered email ID.
Can I download the videos to study offline?
- Our videos cannot be downloaded as they are available online only. You can access the videos at any time within the course duration.
Are there any onsite or offline classes?
- The entire course content is delivered through the kite.medvarsity.ae in the form of videos and written text format. No onsite or offline classes are being conducted by Medvarsity.
Can I stop a module midway through and finish it later?
- Yes. Once you begin a module, it will be updated in your Medvarsity portfolio, wherein you can continue and complete modules at your own pace. However, you should complete it during the course duration time.
Are the courses available in other languages?
- All the Medvarsity courses are written and presented in English only.
What is the course duration?
- The course duration consists of 3 months.
How can I get my course duration extended?
- To get an extension of the course you have taken up, please drop us a mail at [email protected] You can get a 30 days extension of the course duration and you would be charged 10% of the course fee as course extension charges.
How are the course assessments made and in what form?
- The assessment is conducted at multiple intervals as the course progresses. Learners must answer at least 60% of the questions correctly in all to pass.
What if I am not able to clear the final test at each level in the first attempt?
- You will be given further attempts to clear the tests. If you are not able to clear the final test for the level in multiple attempts, you will have to pay re-activation fees. Write to us at [email protected]
Can I repeat a quiz if I fail on the first attempt?
- Yes!! We provide further attempts to attend the quiz.
What if I feel that a question is wrongly framed or an answer is wrongly marked in the online exams?
- If you feel that something is wrongly mentioned, you can write at [email protected], to direct it to the academics team.
What certification will I get at the end of the course?
- After completing the course content and assessments with a minimum score of 60% in each module, you will receive a Masterclass in Healthcare Quality including your name, course name, and the date of completion, which will be generated in your account. No salutations will be added to the name.
When will I get my certificate?
- Once you successfully pass each level, your e-Certificate will be generated in the learning management system.
Do we get a hard copy of the certificate?
- The certificate is available online and can be downloaded for printing a hard copy.
What happens if I lose my certificate?
- Certificate can be downloaded anytime from your account. However, if our team has valid information with proof of completion, then we can provide the certificate.
What if I have any concerns regarding the program delivery or what if I have any suggestions to improve the quality of the course?
- For any feedback regarding the course, please write to us at [email protected]